Effective Date: March 1, 2024

Last Updated: April 26, 2024

These Employee Terms of Service are entered into by and between You (individually and collectively, “You” or “Your”) and Pro Laundry Services (“Company,” “We,” “Us,” and “Our”) (collectively, the “Parties”) and constitute a legally binding agreement. These Employee Terms of Service, together with any documents expressly incorporated by reference (collectively, the “Terms” or the “Agreement”) govern Your employment relationship with the Company and Your access to and use of the site, prolaundryservices.com and any other online/mobile platform under the scope of these terms (hereinafter the “Platform”) and Our website (“Site”) including content and functionality when You are acting in the role of an Employee (as defined below). All users of the Platform and Site (“Users”), regardless of role, will also be subject to Our User Terms of Service.

If You are not accessing or using the Platform or Site as an Employee, these Terms will not be applicable to You, and Your access and use of the Platform and Site is governed by a separate agreement or agreements.

Any Employee Generated Data (as defined below) You submit to the Platform or Site or which We otherwise collect about You is governed by our Privacy Policy. You agree that You will review Our Privacy Policy before using the Platform and/or Site.

Please read this Agreement carefully before using the Platform and/or Site as an Employee. By clicking to accept this Agreement and also by using the Platform and/or Site, You accept and agree to be bound and abide by this Agreement in its entirety. If any future changes to this Agreement are unacceptable to You or cause You to no longer be in compliance with this Agreement, You must deactivate Your Employee Account (as defined below) and immediately stop using the Platform and Site.

IMPORTANT: PLEASE BE ADVISED THAT, IN ADDITION TO OTHER IMPORTANT TERMS, THIS AGREEMENT CONTAINS TERMS LIMITING OUR LIABILITY TO YOU, REQUIRING YOUR INDEMNIFICATION OF COMPANY, AS WELL AS PROVISIONS THAT GOVERN HOW YOU CAN BRING ANY CLAIMS YOU MAY WANT TO RAISE AGAINST COMPANY, INCLUDING CLASS ACTION WAIVER AND ARBITRATION TERMS. THE ARBITRATION TERMS OUTLINE HOW SUCH CLAIMS SHALL BE RESOLVED. PLEASE REVIEW THE LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS CAREFULLY. PLEASE ALSO REVIEW THE ARBITRATION TERMS CAREFULLY, AS THESE TERMS REQUIRE YOU TO RESOLVE ALL DISPUTES WITH COMPANY ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS. BY AGREEING TO THESE TERMS, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD ALL SUCH TERMS AND HAVE CAREFULLY CONSIDERED THE CONSEQUENCES OF THIS IMPORTANT DECISION.

IF YOU DO NOT CONSENT TO ALL TERMS OF THIS AGREEMENT, YOU MUST NOT ACCESS OR USE THE PLATFORM OR SITE IN THE ROLE OF AN EMPLOYEE.

1. EMPLOYMENT RELATIONSHIP AND ROLES OF THE PARTIES

1.1. Nature of Company Relationship with Employees. Company is a limited liability technology company operating the Platform and Site to connect individuals or entities seeking wash and fold services, including Laundry Services (as defined below) and Sales of Goods (as defined below), offered via the Platform and Site’s online virtual marketplace.

1.2. Employment Relationship. You acknowledge and agree that You are an employee of the Company. You further acknowledge and agree that the relationship between You and Company, as well as any relationship between You and any Employee or Driver, and any relationship between You and any individual or entity who procures wash and fold services through the Platform (“Customer”), is an employment relationship.

1.3. Company’s Role. PRO LAUNDRY SERVICES EMPLOYS INDIVIDUALS TO PERFORM SUCH WASH AND FOLD SERVICES. WE OPERATE AS AN ONLINE VIRTUAL MARKETPLACE THAT CONNECTS CUSTOMERS WITH EMPLOYEES WHO PERFORM WASH AND FOLD SERVICES.

1.4. Terms Create an Employment Relationship. These Terms shall be construed as creating an employment relationship between the Parties, and the Company shall have authority to contract for and bind You in any manner whatsoever as necessary in the course of your employment.

1.5. Actions Taken by You Indicate an Employment Relationship. You expressly agree that Your provision of wash and fold services, as well as Your access to and/or use of Company Branded Products (as defined below), the Platform and/or Site, and/or Company training materials indicate an employment relationship between You and Company.

1.6. Obligation to Represent Yourself as an Employee. You agree that You will consistently represent Yourself as an employee of Company in connection with the provision of wash and fold services to Customers, all tax return filings, benefit applications, legal proceedings, and in all other circumstances. You agree never to misrepresent Your relationship with Us.

1.7. Company Directs and Controls the Manner in Which You Provide Wash and Fold Services. Company has the right to direct and control the manner in which You perform under this Agreement, including in connection with Your provision of wash and fold services, Your acts or omissions, or Your operation and maintenance of Your vehicle or equipment used to provide Laundry Services. Subject to Platform and Site availability, the Company decides (a) whether, where, and when You want to offer wash and fold services that are facilitated by Our Platform or Site; and (b) Whether and when You want to accept, decline, or ignore any Customer Order (as defined below) request or other request for wash and fold services, and (c) whether and when You want to cancel Your acceptance of any Customer Order or other wash and fold service requests; provided that, in each case, You do not discriminate against any potential Customer in violation of applicable laws or otherwise violate any applicable laws.

1.8. Non-Compete Agreement. You acknowledge and agree that during your employment with the Company, and for a reasonable period thereafter, you will not engage in any business activities that are in direct competition with the primary business activities of the Company, including but not limited to providing services similar to other companies.

1.9. Scheduling and Assignments. You acknowledge and agree that: (i) the Company schedules your hours of work and you are expected to work as scheduled by the Company on Our Platform and Site to provide wash and fold services; (ii) you are required to accept services order assignments from the Company, although you may discuss assignment preferences and availability with the Company; and (iii) the Company has the right to control the manner in which your wash and fold services are performed and to determine the means by which your wash and fold services are completed in accordance with applicable laws and the terms of this Agreement.

2. CUSTOMER RELATIONSHIP

2.1. Company Ownership of Customer Relationships and Information. All customers using the Company’s Platform and Site, including those for whom you provide any wash and fold services, shall be deemed to be customers of the Company, rather than your customers. Upon termination of this Agreement, the Company shall retain all rights to customer information and continue to engage other employees and drivers to provide services to customers via the Platform or Site.

3. GENERAL EMPLOYEE REPRESENTATIONS, WARRANTIES, AND AGREEMENTS In addition to other specific representations, warranties, and agreements set forth herein, you represent, warrant, and agree that:

3.1. When using the Platform and Site, you are operating as an employee of the Company. Your actions and engagements on the Platform and Site are directly linked to your role and responsibilities as stipulated by the Company.

3.2. You have all required authority to accept and be bound by this Agreement.

3.3. You are an employee of the Company.

3.4. You will not allow any third party to copy, modify, rent, lease, sell, distribute, reverse engineer, or otherwise attempt to gain access to the source code of the Platform or Site; damage, destroy or impede any wash and fold, any services provided by Company through the Platform or Site, or the Platform or Site themselves; transmit injurious code; or bypass or breach any security protection on the Platform or Site.

3.5. You will perform all wash and fold services in a professional and workmanlike manner in accordance with all federal, state, and local laws, regulations, rules, and generally recognized industry standards for similar services.

3.6. You and, as applicable, all the individuals engaged by the Company to assist You, will devote adequate resources to meet Your obligations under these Terms.

3.7. You will honor Your commitments to Customers, other Employees, and Drivers on the Platform, including but not limited to responding to Customer Order requests promptly; performing wash and fold services as agreed upon with Customer and if applicable, other Employees and Drivers; and providing timely, professional wash and fold services.

3.8. You will only offer and provide wash and fold services for which You have the necessary skills and expertise, and You will provide wash and fold services safely and in accordance with all applicable laws.

3.9. You are authorized to perform work in all locations in which You will be providing wash and fold services.

3.10. At all times during your provision of Laundry Services, including Delivery Services, You will maintain automobile liability insurance on the vehicles that provide protection against bodily injury and property damage to third parties,and you will be listed as an insured or a covered driver on the automobile liability insurance policy.

3.11. You are at least eighteen (18) years of age and have a valid, non-expired driver’s license.

3.12. You will maintain an active, non-expired driver’s license at all times when providing Laundry Services, including Delivery Services.

3.13. For account security and customer safety purposes, you will not share or allow anyone to use your login credentials or other Personal Information (as defined below) that you use in connection with your Employee Account, including but not limited to any photos of you.

3.14. You will treat all customer information received by you under this Agreement as Confidential Information.

3.15. You will not contact any customer or otherwise use any customer information that you receive through the Platform or Site or that is otherwise provided to you in connection with your provision of wash and fold services except solely in connection with your provision of wash and fold services to each such individual customer.

3.16. You will not wear or use Company Branded Products for any false, misleading, or derogatory purpose, or in any other manner that will or may damage the Company’s reputation.

3.17. You will comply with the Company’s reasonable requests to provide information in connection with customer complaints, law enforcement requests, or any other incident.

4. REQUIRED LICENSES AND PERMITS AND LEGAL COMPLIANCE

4.1. The Employee’s Responsibility for Obtaining Necessary Licenses and Permits. The Employee is responsible for identifying and obtaining any required licenses, including a valid driver’s license, permits, or registrations.

4.2. Proof of Licenses and Permits. You agree to provide, upon request, proof of any requisite licenses (including a valid driver’s license) and permits (e.g., a seller’s permit), as applicable. You must provide all applicable licenses and permits before You will be permitted to offer wash and fold services.

4.3. Maintenance of Legally Required Licenses and Permits. You agree to maintain all legally required licenses and permits throughout the time that You are an Employee and to provide evidence of such legally required licenses and permits to the Company within 48 hours of any request by the Company.

5. INSURANCE REQUIREMENTS

5.1. Automobile Liability Insurance. Throughout the time You provide Laundry Services, including Delivery Services, the You agree to maintain automobile liability insurance on any vehicles used that provides protection against bodily injury and property damage to third parties at coverage levels that satisfy the minimum requirements to operate a vehicle on public roads wherever the vehicle is used. The Company agrees that You will be listed as either an insured or a covered driver on the automobile liability insurance for all vehicles that You use to provide Laundry Services. The Company understands that You are not permitted to provide Delivery Services using any vehicle unless You are an insured or covered driver on the automobile liability insurance policy for such vehicle.

5.2. Notification of Cancellation or Change of Insurance. You agree to notify The Company within 24 hours of receiving any notice of cancellation or material change of your automobile insurance policy or in any other legally required insurance policy. You will provide updated certificates as soon as possible after purchasing, renewing, or altering its insurance coverage.

6. PLATFORM ACCESS, EMPLOYEE SELECTION, AND GENERAL OPERATING PROCEDURES

6.1. Creation of Employee Account. To access and use the Platform and certain features of the Site, you must create an Employee Account. To register for an Employee Account, you will be required to provide personal information, including but not limited to your first and last name; residential address; email address; photo; mobile phone number; and your Employee Account password. During your account creation and registration, we will collect and may verify certain information about you and the vehicle[s] you use to provide wash and fold services.

6.2. Submission of Employee Application. After your Employee Account is created, you may submit an Employee Application to the Company. The Company has the authority to approve or reject your Employee Application for any reason whatsoever.

6.3. Offer of Employment. After registration is complete and your Employee Application is approved, you will be provided with an offer of employment by the Company. This offer is contingent upon you passing a background check. Your employment with the Company will not begin until your background check has been completed and deemed satisfactory by the Company.

6.4. Background Checks. You agree to undergo a background check conducted on you by our third-party background check service provider. You understand and agree that you must pass this background check before you can become an employee. This background check may include review of your criminal records (if any), driving and motor vehicle records, social security number verification, and address history, among other information.

6.4.1. Continuing Authorization to Conduct Background Checks. You understand and agree that additional such background checks may be conducted on you by us or our third-party background check service providers throughout the time in which you are employed by the Company.

6.4.2. Authorization to Share Background Checks. You authorize and instruct us to provide copies of any background checks on you to insurance companies, relevant regulators, and/or other governmental authorities as needed for safety or other legitimate reasons.

6.4.3. Criminal Offense and Car-Related Incident Reporting. You agree that throughout your employment with the Company, you will promptly disclose (within 24 hours) any criminal offenses or car-related incidents that occur during your employment. If You are involved in any car accident while You are driving any vehicle; if a vehicle You use to provide Delivery Services is involved in a car accident; and/or if You receive any traffic tickets while providing Delivery Services (other than minor fixed penalty parking offenses).

6.5. Employee Profile. Once you have fulfilled all the requirements necessary to become an employee, and your Employee Application and background check are approved, you will need to complete the Employee Profile set-up tasks set forth in the Platform or Site. As part of the Employee Account and Employee Profile creation process, you will be required to provide additional information about yourself such as your emergency contact details.

6.6. Training Videos. As a part of the Employee Profile set-up tasks, we will provide you with access to recommended training videos. It is mandatory for you to watch these videos as part of your training and onboarding process.

6.7. Required, Safety-Related Company Branded Products and Attire. In furtherance of our mutual interest in ensuring customer safety, you are required to use safety-related Company Branded Products. Specifically, you are required to wear company-branded attire and to display our company sticker in a prominent location on the company-provided vehicle whenever you are providing Delivery Services. You understand and agree that such
safety-related company-branded products and attire will promote customer safety and allow customers to identify you when you arrive at the requested pickup and/or drop-off location.

6.8. Accessibility of the Platform and Site. The Company reserves the sole right to restrict your access to the Platform and Site, in whole or in part, for any reason.The Company has the authority to terminate this Agreement, deactivate your Employee Account, disable any username, password, or other identifier, or remove any Employees, including you, from the Platform or Site for any or no reason, including, but not limited to, poor customer ratings, inadequate or untimely performance of wash and fold services, safety or security concerns,

damage to laundry or garments, inaccuracies in reported information, violations of law, and any breaches of this Agreement.

6.9. Prohibition of Third-Party Platform Use. You alone are responsible for all activity on your Employee Account. You will not allow any third party to use the Platform or Site on your behalf. You agree to refrain from sharing your login credentials with any unauthorized third parties, and to take actions within your control to prevent unauthorized access to your Employee Account. You understand and agree that you, and you alone, are responsible for any damages or other expenses resulting from any sharing of your login credentials with unauthorized third parties or your failure to take actions within your control to prevent unauthorized access to your Employee Account.

7. LAUNDRY SERVICES AND CANCELLATIONS

7.1. Responsibilities for Laundry Services. You agree that after a Customer Order for Laundry Services has been submitted via the Platform or Site and assigned to you, it is your responsibility to: (1) Either pick up the customer’s laundry at the customer pick-up location, if assigned to do so, or confirm that a driver has been assigned to timely pick up the customer’s laundry; (2) Perform the requested laundry services required to complete a Customer Order, or confirm that another employee has been assigned to timely complete such laundry services; (3) Either return the customer’s laundry to the customer drop-off location, if assigned to do so, or confirm that a driver has been assigned to return the laundry to the customer; (4) Monitor the status of each Customer Order through the Platform; and (5) Confirm that all laundry services required to fulfill the Customer Order have been timely completed.

7.2. Employee Cancellation of Customer Order Requests. You agree that after accepting a Customer Order, you will ensure that all laundry services required to fulfill the Customer Order are timely completed. You agree that if you need to cancel an accepted Customer Order, you will initiate the cancellation process via the Platform or Site. You understand and agree that if you fail to notify a customer of your intent to cancel a Customer Order for laundry services at least 4 hours before any pick-up deadline agreed upon, your untimely cancellation will be deemed an Unauthorized Cancellation (“UC”).

7.3. Customer Cancellations. If a customer cancels a Customer Order, you will receive a notice via the Platform and/or Site. You agree that it is your sole responsibility to regularly check the Platform and/or Site to see if any Customer Order has been canceled. You agree that if a customer cancels a Customer Order before or while you are en route to collect customer laundry, you will not continue to the pick-up location.

8. PLATFORM RATINGS; LOCATION-BASED TECHNOLOGY SERVICES; COMMUNICATION CONSENTS

8.1. Ratings. Customers may be asked to comment on performance. These comments can include star or other ratings and other feedback (collectively, “Ratings”), which we ask all parties to provide in good faith. You understand that ratings are not confidential, and you

specifically authorize our use, distribution, and display of your ratings (and ratings about you) without attribution or further approval. You agree that we have no obligation to verify the accuracy or fairness of any ratings. You further agree that we have no obligation to remove any ratings from our platform or site, although we may, in our sole discretion, from time to time, remove posted ratings if we have reason to believe that such ratings are inaccurate or otherwise inappropriate.

8.2. Location-Based Technology Services. Your device geolocation information is required for the proper functioning of our Platform and of certain features of our Site when you are providing Delivery Services. You agree to not take any action to manipulate or falsify your device geolocation. You grant us the irrevocable right to obtain your geolocation information during your provision of Delivery Services and to share your location with third parties, including customers, who will see the approximate location of your vehicle (if you are using it to provide Delivery Services) in the customer app before and during the Delivery Services (during the pick-up and drop off phases). We will not use this information to attempt to supervise, direct, or control you or your provision of Delivery Services.

8.3. Communication Consents. You agree that we may contact you by email, telephone, or text message (including by an automatic telephone dialing system) at any of the phone numbers or email addresses provided by you, or on your behalf, in connection with your Employee Account. You also understand that you may opt out of receiving text messages from us at any time, either by replying “STOP” or texting the word “STOP” to 1-888-557-6202 using the mobile device that is receiving the messages, or by contacting us at compliance@prolaundryservices.com

8.4. Even if you opt-out, you agree that we may contact you by any of the above means, including by SMS, in case of suspected fraud or unlawful activity by you or on your account. You acknowledge that opting out of receiving certain communications may impact your ability to provide wash and fold services.

9. EMPLOYEE COMMITMENTS

9.1. Safety Commitments. In furtherance of helping to ensure the safety of customers and other third parties, while performing wash and fold services, you agree to refrain from (1) engaging in reckless behavior while driving or otherwise providing Laundry Services; (2) driving while under the influence of alcohol or drugs or otherwise driving unsafely; (3) operating a vehicle that is unsafe to drive; or (4) taking any other action or inaction that does or may harm or threaten to harm the safety of customers, employees, drivers, the community, or third parties.

9.2. Automobile Commitments. In furtherance of helping to ensure the safety of customers and other third parties, you agree not to use drugs, drink alcohol, or have any open containers of alcohol or illegal substances in your vehicle while providing Delivery Services. You agree not to operate a vehicle that is unsafe to drive or is uninsured while providing Delivery Services.

9.3. Customer Commitments. In furtherance of meeting customer expectations, you agree to show up where and when you say you will when providing Laundry Services; to refrain from damaging or compromising the quality of customer laundry; to communicate professionally with customers in accordance with User Terms of Service; and treat customers with kindness in connection with your provision of wash and fold services.

10. EMPLOYEE GENERATED DATA

10.1. Definition. “Employee Generated Data” includes all information and materials you provide to the Company, its agents, affiliates, and corporate partners, or service providers in connection with your registration for an Employee Account and your use of the Platform and Site as an Employee. All Employee Generated Data posted publicly or otherwise displayed publicly on or through the Platform or Site is non-confidential and non-proprietary.

10.2. Your Responsibility for Employee Generated Data. You assume all risks associated with the use of any Employee Generated Data you submit. This includes all risks associated with any reliance on the accuracy, completeness, reliability, or appropriateness of your Employee Generated Data by the Company, you and/or other users or third parties, as well as any disclosures of any of your Employee Generated Data that personally identifies you or any third party.

10.3. Company Disclaimer of Responsibility for Employee Generated Data. You acknowledge and agree that the Company is not involved in the creation or development of Employee Generated Data; is not responsible for any public display or any misuse of Employee Generated Data; disclaims any responsibility for Employee Generated Data; and cannot be liable for claims arising out of or relating to Employee Generated Data. You acknowledge and agree that the Company has no obligation to monitor or review Employee Generated Data. However, the Company reserves the right to limit or remove Employee Generated Data if the Company becomes aware that such Employee Generated Data violates any of your representations, warranties, or agreements set forth in this Agreement or any other provision within this Agreement.

10.4. Your Representations, Warranties, and Agreements Concerning Your Employee Generated Data. You hereby represent, warrant, and agree that your Employee Generated Data: (a) will not be false, inaccurate, incomplete, or misleading; (b) will not be fraudulent or involve the transfer or sale of illegal, counterfeit, or stolen items; (c) will not infringe any third party’s privacy rights, copyright, patent, trademark, trade secret, or other proprietary rights, or any rights of publicity or personality recognized by law; (d) will not violate any law, statute, ordinance, code, or regulation, including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination, or false or misleading advertising; (e) will not be defamatory, libelous, malicious, threatening, or harassing; (f) will not be obscene, contain pornography, or cause harm to minors; (g) will not contain any viruses, scripts such as Trojan horses, SQL injections, worms, time bombs, corrupt files, cancelbots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or Personal Information; (h) will not claim or suggest in any way that you are employed by the

Company or otherwise include any language in which you purport to act as a representative or agent of the Company; and (i) will not create liability for the Company or cause the Company to lose, in whole or in part, the services of its Internet Service Providers (ISPs) or other partners or suppliers.

10.5. Right to Identify Providers of Employee Generated Data. The Company respects the rights of others and expects you to do the same. The Company is entitled to identify you to other users or to third parties who claim that their rights have been infringed by Employee Generated Data submitted by you so that they may attempt to resolve their claim directly.

10.6. License to Use Employee Generated Data. You grant the Company a limited, worldwide, nonexclusive, royalty-free license to copy, use, reproduce, display, modify, reformat, translate, or transfer your Employee Generated Data in accordance with this Agreement or for any purposes set forth in any other applicable agreement into which the parties enter; and the right to sublicense such rights to the Company’s service providers that require access to Employee Generated Data in order to enable the procurement and performance or to facilitate Platform or Site use by you or other employees, drivers, customers, and other users that are covered by this Agreement or any other applicable agreement into which the parties enter.

11. COMPANY INTELLECTUAL PROPERTY AND INTELLECTUAL PROPERTY LICENSING RIGHTS

11.1 Ownership of Platform and Site IP and Related Intellectual Property. We reserve all rights not expressly granted in this Agreement. The Platform and Site, and all data gathered through the Platform and Site (with the exception of Your Employee Generated Data), including all intellectual property rights therein (the “Platform and Site IP”), are and remain the property of the Company or the property of the Company’s licensors, as applicable. All Platform and Site IP and related intellectual property rights are owned by the Company and Our licensors.

Neither this Agreement nor Your use of the Company’s or Company’s licensors’ company names, logos, Company Branded Products, or service names, trademarks, service marks, trade dress, other indicia of ownership, or copyrights (“Company Names, Marks, or Works”) or the Platform and Site IP conveys or grants to You any rights in or related to the Platform and Site IP, or in any related intellectual property rights, including Company Names, Marks, or Works, except for the limited license granted below.

11.2 License to Use Platform IP. The Company hereby grants You a limited license to use all Platform and Site IP free of additional charge and on a non-exclusive, worldwide,
non-transferable, non-sublicensable, fully paid-up, royalty-free, and perpetual basis solely to the extent necessary to enable You to communicate with and provide wash and fold services through the Platform or Site. You agree not to copy, download, use, redesign, reconfigure, or retransmit anything from the Platform or Site without the express, prior written consent of Our Chief Executive Officer and, if applicable, the consent of the holder of the rights to the Employee Generated Data or Driver-Generated Content. Any use of such Platform and Site IP other than as expressly permitted herein is expressly prohibited.

You further agree that neither You nor any person or entity that You engage or otherwise permit to assist You in performing any wash and fold services will: (a) License, sublicense, copy, modify, distribute, create, sell, resell, transfer, or lease any part of the Platform and Site IP or other related intellectual property; (b) Reverse engineer or attempt to extract the source code of Our software, except as allowed under applicable law; (c) Use, display, or manipulate any of Company Names, Marks, or Works for any purpose other than to provide wash and fold services; (d) Create or register any businesses, URLs, domain names, software application names or titles, or social media handles or profiles that include Company Names, Marks, or Works or any confusingly or substantially similar mark, name, title, or work; (e) Use Company Names, Marks, or Works as Your social media profile picture or wallpaper; (f) Purchase keywords (including, but not limited to Google AdWords) that contain any Company Names, Marks, or Works; (g) Apply to register, reference, use, copy, and/or claim ownership in Company’s Names, Marks, or Works, or in any confusingly or substantially similar name, mark, title, or work, in any manner for any purposes, alone or in combination with other letters, punctuation, words, symbols, designs, and/or any creative works, except as may be permitted in this Agreement; (h) Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any part of Our Platform, Site, or Our Confidential Information; (i) Aggregate Our Confidential Information with any of Our competitors’ or potential competitors’ data.

12. LIMITATION OF LIABILITY

12.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, IN NO EVENT WILL THE COMPANY AND/OR ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, ASSIGNS, LICENSEES, AND SUCCESSORS IN INTEREST BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, ENHANCED, CONSEQUENTIAL, OR INDIRECT DAMAGES OF ANY KIND, INCLUDING ANY DELETION OR CORRUPTION OF DATA, LOSS OF USE, DATA, OR OPPORTUNITY, LOSS OF REVENUES OR PROFITS, OR BUSINESS/SERVICE INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, REGARDLESS OF HOW SUCH DAMAGES WERE CAUSED AND THE THEORY OR THEORIES OF LIABILITY, ARISING FROM OR IN RELATION TO THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ADDITIONALLY, THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND CAUSED BY ANY INACCURACIES WITH INFORMATION ON THE PLATFORM AND SITE OR CAUSED BY ANY OTHER ISSUES WITH THE PLATFORM AND SITE. IN JURISDICTIONS WHERE LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES ARE NOT PERMITTED OR ARE RESTRICTED, THE COMPANY’S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12.2. YOU ACKNOWLEDGE AND AGREE THAT THE ABOVE-ASSERTED LIMITATIONS OF LIABILITY, TOGETHER WITH THE OTHER PROVISIONS IN THIS AGREEMENT THAT LIMIT LIABILITY, ARE ESSENTIAL TERMS AND THAT THE COMPANY WOULD NOT BE WILLING TO GRANT YOU THE PLATFORM AND SITE PERMISSIONS SET FORTH IN THIS AGREEMENT UNLESS YOU AGREED TO THE LIMITATIONS OF LIABILITY SET FORTH IN THIS AGREEMENT.

13. INDEMNIFICATION

13.1. You agree to defend, indemnify, and hold harmless the Company, its insurers, and each of their respective affiliates and their respective officers, directors, shareholders, employees, agents, contractors, assigns, customers, users, providers, licensees, and successors in interest (“Company Indemnified Parties”) from and against any and all liabilities, damages, losses, claims, suits, causes of action, fines, penalties, expenses, and costs (including attorney’s fees and expenses, court costs, damage awards, and settlement amounts), arising out of or resulting from any claim, allegation, or lawsuit against any Company Indemnified Parties relating to: (a) Any breach or violation by you of this Agreement; (b) Any negligent or more culpable act or omission by you (including any reckless or willful misconduct) in connection with the performance of your obligations under this Agreement; (c) Any bodily injury, death of any person, or damage to real or tangible personal property caused by your acts or omissions, including any negligent acts or any reckless or willful misconduct; (d) Your ownership, use, or operation of a motor vehicle, including your provision of Delivery Services; (e) Your violation of any applicable federal, state, or local laws, regulations, or codes or the rights, including but not limited to the privacy or intellectual property rights, of any customer, employee, driver, or other third party; (f) Your use of or inability to use the Platform or Site; (g) Your participation in providing wash and fold services, or your ability or inability to perform wash and fold services or to receive payment therefore; (h) Your failure to abide by your representations, warranties, and agreements set forth in this Agreement; (i) Any content submitted by you or using your Employee Account to the Platform and Site,

including but not limited to the extent such content may infringe on the intellectual rights of a third party or otherwise be illegal or unlawful; and (j) The acts or omissions of any of your agents.

13.2. The Company reserves the right, in its own sole discretion, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You agree that you will not, in any event, settle any claim or matter without the prior, written consent of the Chief Executive Officer of the Company.

14. CONFIDENTIAL INFORMATION

14.1. Confidential Information. Each Party acknowledges and agrees that, in the performance of this Agreement, it may have access to or may be exposed to, directly or indirectly, confidential information of the other Party or third parties (“Confidential Information”). Confidential Information includes (1) Company, Customer, Driver, and Employee Personal Information, as well as Personal Information of other third parties, including but not limited to Personal Information of all Platform and Site Users; (2) Company business marketing and business plans, business, financial, technical, and operational information; and (3) such other non-public information of each Party (whether disclosed in writing or verbally) that such Party designates as being proprietary or confidential or of which the other Party should reasonably know that it should be treated as confidential. Confidential Information does not include any information that (a) was in the receiving Party’s lawful possession prior to the disclosure, as clearly and convincingly corroborated by written records, and had not been obtained by the receiving Party either directly or indirectly from the disclosing Party; (b) is lawfully disclosed to the receiving Party by a third party without restriction on disclosure; or (c) is independently developed by the receiving Party without the use of or access to the Confidential Information, as clearly corroborated by written records.

14.2. Security Obligations. Each Party to which Confidential Information is disclosed (the “Receiving Party”) agrees to implement and maintain reasonable administrative, technical, and physical security measures appropriate to the nature of the Confidential Information of the Party disclosing the information (the “Disclosing Party”) that is received or accessed by such Receiving Party.

14.3. Obligations. Each Receiving Party acknowledges and agrees that (a) All Confidential Information shall remain the exclusive property of the Disclosing Party; (b) It shall use Confidential Information of the Disclosing Party only for purposes necessary to fulfill this Agreement; (c) It shall not disclose Confidential Information of the Disclosing Party to any third party, except to its employees, officers, contractors, agents, and service providers to whom disclosure is necessary to perform obligations under this Agreement, provided such persons are bound in writing to maintain the confidentiality and security of the Confidential Information; (d) It shall return or destroy all Confidential Information of the Disclosing Party upon the termination of this Agreement or at the request of the Disclosing Party, subject to applicable law and internal record-keeping requirements; and (e) It will promptly notify the

Disclosing Party if it becomes aware of any unauthorized access to the Disclosing Party’s Confidential Information.

14.4. Injunctive Relief. Because unauthorized use or disclosure of Confidential Information could cause irreparable harm and significant damages, difficult to ascertain, each of the Parties shall have the right to seek immediate equitable relief to prevent such unauthorized use or disclosure, in addition to any other rights and remedies available.

15. UNSOLICITED IDEA SUBMISSIONS

15.1. Unsolicited Idea Submission Policy. The Company and its employees generally do not request, accept, review, or consider any unsolicited ideas, works, materials, proposals, suggestions, artwork, content, or the like from any users, including employees. However, we may permit employees to submit limited feature requests through the Platform or Site. You must refrain from submitting any intellectual property belonging to you or any third party. If you submit any such requests, you agree that you will not submit any copyrighted information or other intellectual property.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1. Choice of Law and Venue. All matters arising out of or relating to this Agreement are governed by and construed in accordance with the laws of the State of Kansas notwithstanding any conflicts of law principles (whether of the State of Kansas or any other jurisdiction). To the limited extent that disputes arising out of or related to this Agreement are permitted to be brought in a court of law rather than in arbitration (e.g., intellectual property infringement claims), such disputes shall be heard only in the state or federal courts located in the State of Kansas, to the exclusion of all other courts and fora.

16.2. Agreement to Arbitrate. YOU AGREE THAT ANY DISPUTES SHALL BE RESOLVED BY ARBITRATION IN ACCORDANCE WITH THE TERMS SET FORTH IN THIS AGREEMENT. This includes waiving the right to bring any disputes arising out of or relating to this Agreement in a lawsuit filed in court and to have such lawsuit resolved by a judge or jury.

16.3. Waiver of Class Actions and Other Group Actions. YOU WAIVE THE RIGHT TO BRING ANY DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT IN THE FORM OF A CLASS ACTION, REPRESENTATIVE ACTION, COLLECTIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. You agree that any dispute arising out of or relating to this Agreement is only permitted to be submitted to arbitration on an individual basis, and not as a class action, representative action, collective action, or private attorney general action.

16.4. Waiver of Exemplary Damages. YOU AND COMPANY SPECIFICALLY WAIVE THE RIGHT TO RECEIVE EXEMPLARY DAMAGES RELATING TO ANY DISPUTE.

16.5. Time Limits for Providing Notice of Claim and for Bringing Arbitration Proceedings. REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, NOTICE OF ANY CLAIM ARISING FROM OR RELATING TO THIS AGREEMENT MUST BE MADE WITHIN ONE (1) YEAR AFTER FACTS SUPPORTING SUCH CLAIM ARISE, OR SUCH CLAIM WILL BE FOREVER BARRED.

16.6. Required Pre-Arbitration Informal Dispute Resolution. PRIOR TO INITIATING ANY ARBITRATION, THE PARTY DESIRING TO INITIATE ARBITRATION WILL GIVE THE OTHER PARTY AT LEAST SIXTY (60) DAYS’ ADVANCE WRITTEN NOTICE OF ITS INTENT TO INITIATE ARBITRATION, AND THE PARTIES WILL SEEK TO INFORMALLY RESOLVE THE DISPUTE. If Company is the initiating party, it will provide notice by email to the email address you provided upon registration, and engage in a good faith attempt to informally resolve the dispute with you. If you are the initiating party, you agree to first present your claims or disputes to Company by contacting the SL Support Team via email at compliance@prolaundryservices.com and engage in a good faith attempt to informally resolve the dispute with the Company. If any party’s claims or disputes are not resolved within 60 days, such parties may commence arbitration proceedings in accordance with these terms.

16.7. Arbitration Terms. YOU AND COMPANY AGREE THAT ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT, INCLUDING FORMATION, PERFORMANCE, BREACH, ENFORCEABILITY, AND VALIDITY OF THIS AGREEMENT, SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION IN JOHNSON COUNTY, KANSAS PURSUANT TO THE THEN-CURRENT ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION BY A SINGLE ARBITRATOR.

This revision ensures the contract reflects an employment relationship, aligning the dispute resolution methods and other legal provisions accordingly.

17.1. No Waiver. No delay or omission on the part of either Party to exercise or avail itself of any right, power, or privilege that it has or may have under this Agreement will operate as a waiver of any breach or default by the other Party. The waiver by either Party of a breach of any provision of this Agreement by the other Party will not be construed as a waiver of any succeeding breach of the same or other provisions.

17.2. Relationship to Other Agreements. This Agreement shall not void any other agreement entered into by the Parties. This Agreement shall govern only the rights and obligations of the Parties with respect to the subject matter of these Terms.

17.3. Entire Agreement. This Agreement constitutes the entire agreement between the Parties with respect to the subject matter of these Terms. This Agreement supersedes any prior written or oral representations or other agreements between the Parties regarding the subject matter of this Agreement.

17.4. Headings. The headings set forth in this Agreement have been inserted for convenience of reference only, are not to be considered a part of this Agreement, and shall in no way modify or restrict any of the terms or provisions hereof.

17.5. Notice. Any notices provided by you to the Company arising out of or relating to this Agreement and/or the terms set forth herein must be provided by you to the Company by sending an email message to compliance@prolaundryservices.com Any notices provided by the Company to you in accordance with this Agreement will be provided by the Company to

you via email to the email address you provided to the Company when you registered for an Employee Account.

17.6. Costs. Each Party will bear its own costs in complying with this Agreement.

17.7. Assignment. You shall not assign any of your rights or delegate any of your obligations under this Agreement without the prior written consent of the Chief Executive Officer of the Company. Any purported assignment or delegation in violation of this provision is null and void. No assignment or delegation relieves you of any of your obligations under this Agreement.

17.8. No Third-Party Beneficiaries. Any person or entity that is not a Party to this Agreement will have no right to enforce any provision of this Agreement against either of the Parties.

17.9. Severability. If any provision, or any portion of any provision, of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision, or any other portion of any provision, of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

17.10. Force Majeure. The Company is not responsible for any delayed or canceled services to customers or any delayed or canceled access to the Platform experienced by you in the event of circumstances that are out of the Company’s control, which may include but are not limited to acts of God, riots, war, terrorist acts, epidemics, pandemics, quarantines, chemical or biological contamination, civil commotion, breakdown of communication facilities, cyber attacks, natural catastrophes, governmental acts or omissions, national, regional, or state emergencies, changes in laws or regulations, labor disputes or stoppages, strikes, fires, explosions, or generalized lack of availability of raw materials or energy or any other circumstances outside of the Company’s reasonable control.

17.11. Agreement to Enter into Agreement Electronically, and to Provide Required Notices and Disclosures Electronically. The Parties desire to enter into this Agreement electronically. The Parties agree that the Agreement, as well as all notices and disclosures provided in connection with the Agreement, may be created, executed, delivered, and retained electronically. The Parties agree that the Agreement and all related documents may be signed and provided to each of them electronically. The Parties further agree that electronic signatures appearing on the Agreement or any related documents shall have the same legal effect for all purposes, including validity, enforceability, and admissibility, as a handwritten signature.